Accessibility - Actions Page

NiCE CXone Actions is built so that everyone can use it, including people who use a screen reader, a keyboard instead of a mouse, or screen magnification.

Actions Summary Table Report

Accessibility criteria

Page name: Settings Page name: Insights Page name: Followed Charts

Page name: Knowledge Article

Text Alternatives and Captions

Make visuals understandable for all

Images, icons, and media must have clear text alternatives like alt text, labels, or transcripts.

Yes Yes Yes

Yes

Visual Design: Color and Contrast

Make content easy to read and see

Text and visual elements need enough contrast from the background

Yes Yes Yes

Yes

Keyboard Navigation and Focus

Make sure the product works without a mouse

Users should reach elements by keyboard. Focus (like outlines) must always be visible and not hidden behind headers.

Yes Yes Yes

Yes

Assistive Tech Support (JAWS, Voice, etc.)

Work well with screen readers and voice tools

Elements must have correct labels and roles so assistive tools (like JAWS or Dragon) can read or activate them.

Yes Yes Yes

Yes

Page Navigation

Keep movement clear and predictable

Menus and links should be in the same spot on every page, keyboard-friendly, and clearly labeled with logic navigation between components.

Yes Yes Yes

Yes

Forms and Error Messages

Make input clear and fixable

Fields have a label, and mistakes should be showing clearly.

     

 

Status Messages and Alerts

Announce changes for assistive tools

When something changes (like “saved” or “error”), tools like screen readers should hear it.

Yes Yes Yes

Yes