ASSIGN currTime = "{now}"
ASSIGN InteractionContextUrl="{global:csa_api_vars.api_facade_domain}/eai-real-time-insight/v1/interaction-context"
 
DYNAMIC RtiHeaders
RtiHeaders.Authorization="Bearer {global:csa_api_vars.cxone_token}"
RtiHeaders.PLACEHOLDERCONTENTTYPE="application/json" 
 
DYNAMIC InteractionContextPayload
InteractionContextPayload.schemaVersion="1.0.0"
InteractionContextPayload.timestamp="{currTime.asisodatetime()}"
InteractionContextPayload.tenantId="{global:csa_api_vars.tenant_id}"
InteractionContextPayload.contactNumber="{global:contactid}" 
 
InteractionContextPayload.contextData.ANI = "{ANI}"
InteractionContextPayload.contextData.CallDirection = "Inbound" 
 
ASSIGN RtiHeadersJson = "{RtiHeaders.asjson()}"
ASSIGN RtiHeadersJson = RtiHeadersJson.replace("{char(34)}PLACEHOLDERCONTENTTYPE{char(34)}","{char(34)}Content-Type{char(34)}") 
 
- ASSIGN InteractionContextPayloadJson="{InteractionContextPayload.asjson()}"