This API is only available for Multi-ACD (Open) users.
The Recording Status API allows you to get the voice recording status of an agent's live call. Using the API, you can provide agents and/or supervisors on a live call with an indication about the status of the voice recording. This helps ensure they comply with compliance business requirements where call recording is mandatory.
In the case of a stereo call, the recording status will be reported for both channels: the channel to the agent (recordingStatusToAgent - Rx) and the channel from the agent (recordingStatusFromAgent - Tx). In a mono call, the values will be the same for both channels.
The Recording Status API is available in the Developer Community portal.