This page is for agents. If you're an administrator, learn about Enhanced Customer Card for administrators.
This content is for a product or feature in controlled release (CR). If you have questions not answered in the online help, talk to your manager.
Enhanced Customer Card (ECC) provides a comprehensive view of customer information in one place, including the following:
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Overview: A consolidated view of customer information in a single tab.
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Interactions: The interaction history for the customer.
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Notes: Notes associated with the customer.
For more information about Enhanced Customer Card, see the Enhanced Customer Card agent guide 
.