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NiCE CXone Transcription Hub and TTS Hub (Cloud TTS Hub)

NiCE CXone Transcription Hub and TTS Hub (Cloud TTS Hub): Speech-to-Text (Turn-by-Turn/Continuous Transcription) & TTS (Text-to-Speech)

Transcription Hub centralizes the management of transcription services, converting spoken audio into text (speech-to-text, STT) and supports: Continuous Stream Transcription and Turn-by-Turn Transcription.

TTS Hub (Cloud TTS Hub) (Text-to-Speech, TTS) is a service in NiCE CXone that converts text into spoken output using synthesized voices. TTS Hub (Cloud TTS Hub) allows customers to manage all TTS Hub (Cloud TTS Hub) profiles in one place, defining voice and language combinations.