NiCE CXone Transcription Hub and Text-to-Speech (Cloud TTS Hub)

NiCE CXone Transcription Hub and Text-to-Speech (Cloud TTS Hub): Speech-to-Text (Turn-by-Turn/Continuous Transcription) & TTS (Text-to-Speech)

Transcription Hub centralizes the management of transcription services, converting spoken audio into text (speech-to-text, STT) and supports: Continuous Stream Transcription and Turn-by-Turn Transcription.

Text-to-Speech (Cloud TTS Hub) (Text-to-Speech, TTS) is a service in NiCE CXone that converts text into spoken output using synthesized voices. Text-to-Speech (Cloud TTS Hub) allows customers to manage all Text-to-Speech (Cloud TTS Hub) profiles in one place, defining voice and language combinations.