Accessibility - Workforce Management (CXone) Pages

In the tables below, you can see the accessibility fixes completed for the 26.2 release. The tables present the application, page, and accessibility criteria that were fixed.

Accessibility criteria

Page name: Time off Rules

Page name: Time off Summary

Page name: Manage Request

Text Alternatives and Captions

Make visuals understandable for all

Images, icons, and media must have clear text alternatives like alt text, labels, or transcripts.

Yes

Yes

Yes

Keyboard Navigation and Focus

Make sure the product works without a mouse

Users should reach elements by keyboard. Focus (like outlines) must always be visible and not hidden behind headers.

Yes

Yes

Yes

Assistive Tech Support (JAWS, Voice, etc.)

Work well with screen readers and voice tools

Elements must have correct labels and roles so assistive tools (like JAWS or Dragon) can read or activate them.

Yes

Yes

Yes

Page Navigation

Keep movement clear and predictable

Menus and links should be in the same spot on every page, keyboard-friendly, and clearly labeled with logic navigation between components.

Yes

Yes

Yes

Forms and Error Messages

Make input clear and fixable

Fields have a label, and mistakes should be showing clearly.

Yes

Yes

Yes

Status Messages and Alerts

Announce changes for assistive tools

When something changes (like “saved” or “error”), tools like screen readers should hear it.

Yes

Yes

Yes

 

Accessibility criteria

Page name: Approval Rules

Page name: General Tab

Page name: Netstaffing Tab

Page name: Conditions Tab

Text Alternatives and Captions

Make visuals understandable for all

Images, icons, and media must have clear text alternatives like alt text, labels, or transcripts.

Yes

Yes

Yes

Yes

Keyboard Navigation and Focus

Make sure the product works without a mouse

Users should reach elements by keyboard. Focus (like outlines) must always be visible and not hidden behind headers.

Yes

Yes

Yes

Yes

Assistive Tech Support (JAWS, Voice, etc.)

Work well with screen readers and voice tools

Elements must have correct labels and roles so assistive tools (like JAWS or Dragon) can read or activate them.

Yes

Yes

Yes

Yes

Page Navigation

Keep movement clear and predictable

Menus and links should be in the same spot on every page, keyboard-friendly, and clearly labeled with logic navigation between components.

Yes

Yes

Yes

Yes

Forms and Error Messages

Make input clear and fixable

Fields have a label, and mistakes should be showing clearly.

Yes

Yes

Yes

Yes

Status Messages and Alerts

Announce changes for assistive tools

When something changes (like “saved” or “error”), tools like screen readers should hear it.

Yes

Yes

Yes

Yes